NYASHA GIFT MBASERA

Compassionate Healthcare Assistant
Harare, ZW.

About

Highly compassionate Healthcare Assistant with over 2 years of experience, specializing in delivering high-quality, patient-centred care across diverse settings including hospital and home-based environments. Proven expertise in personal care, dementia, palliative support, and infection control, consistently ensuring dignity, empathy, and respect for vulnerable individuals. Adept at monitoring health changes, providing emotional support, and facilitating daily living activities to enhance patient well-being and quality of life.

Work

Makurira Memorial Hospital
|

Healthcare Assistant

Harare, Harare, Zimbabwe

Summary

Provided comprehensive patient care and support as a Healthcare Assistant, ensuring well-being, safety, and dignity for diverse patient populations within a hospital setting.

Highlights

Monitored and accurately documented daily health changes for an average of 15-20 residents, promptly escalating critical observations to nursing staff to facilitate timely interventions and optimize patient outcomes.

Provided comprehensive personal care, including bathing, dressing, and mobility assistance, for patients with diverse needs, significantly improving their comfort and maintaining dignity.

Collaborated effectively with multidisciplinary healthcare teams, including nurses and therapists, to implement individualized care plans, ensuring seamless coordination and holistic support for over 25 unique patients.

Ensured strict adherence to health, safety, and infection control protocols, and actively trained 5+ new staff members on proper hygiene and safe patient handling techniques, enhancing overall unit safety and compliance.

Cultivated meaningful connections with residents through compassionate companionship and emotional support, contributing to a 15% improvement in reported resident satisfaction and well-being.

Facilitated engaging activities tailored to individual resident preferences, fostering social interaction and emotional well-being for a diverse group of patients daily.

Home-based Care (Informal)
|

Caregiver

Harare, Harare, Zimbabwe

Summary

Delivered dedicated home-based care to a family member, providing essential daily living support and ensuring a safe, comfortable, and nurturing environment.

Highlights

Managed all daily living activities for an elderly family member, including comprehensive hygiene, mobility assistance, and meal preparation, ensuring continuous comfort and well-being.

Administered medications on a strict schedule and meticulously monitored vital signs and health changes, proactively communicating concerns to medical professionals.

Provided consistent emotional reassurance and companionship, maintaining a safe and supportive home environment by proactively identifying and mitigating potential hazards.

Education

ST John Ambulance Association Zimbabwe
Harare, Harare, Zimbabwe

Certificate

Nurse Aide for Adults and Children

Courses

Personal Care

First Aid

Infection Control

Palliative Support

Languages

English

Certificates

Class Four Driver's License

Issued By

Zimbabwe Ministry of Transport

TEFL Certificate

Issued By

N/A

ECCTIS (English) - CEFR Level C1

Issued By

ECCTIS

Skills

Microsoft Office Suite

Word, Excel, PowerPoint, Outlook.

Care Planning & Documentation

Care Planning, Documentation, IT Skills.

Patient Handling & Mobility

Manual Handling, Patient Moving, Workplace Safety.

First Aid & CPR

First Aid, CPR, Elderly Care, Pediatric Care.

Elderly Care

Geriatric Care, Aged Care Practices.

Dementia & Alzheimer's Care

Dementia Care, Alzheimer's Support.

Palliative & End-of-Life Care

Palliative Support, End-of-Life Care.

Respite & Recovery Support

Respite Care, Recovery Assistance.

Disability & Mobility Support

Disability Assistance, Mobility Aid.

Companionship & Emotional Support

Companionship, Emotional Support.

Meal Preparation & Nutrition

Meal Preparation, Nutrition Support.

Medication Management & Health Monitoring

Medication Reminders, Health Observation.

Infection Control & Hygiene

Infection Control, Food Hygiene.

Communication & Emotional Intelligence

Communication Skills, Emotional Intelligence.

Confidentiality & Safeguarding

Confidentiality, Safeguarding Awareness.